Support
Need help with Redda? You're in the right place.
Getting Started
How do I choose my languages?
When you first open Redda, you'll be asked to choose your preferred reading language. You can change this anytime in Settings. Every story in the library is available in all 28 languages.
How do I find stories?
Open the app and browse the library. Stories are organized by age range and category. Tap any story to start reading.
How does narration work?
Every story comes with studio-quality narration in all 28 languages. Tap the play button on any page to hear it read aloud. The narration follows along page by page as you read.
How do I switch languages?
While reading a story, tap the language selector to switch to any of the 28 available languages. The text and narration will update instantly. You can switch as many times as you like.
Kid Mode
What is Kid Mode?
Kid Mode locks the app into a reading-only experience. Settings, purchases, and navigation outside the library are hidden behind a parental gate.
How do I turn on Kid Mode?
Go to Settings and enable Kid Mode. You'll set up a PIN or enable Face ID. Once active, your child can read freely without accidentally changing settings or making purchases.
How do I exit Kid Mode?
Use your PIN or Face ID to unlock the parental gate and return to the full app.
Audio & Narration
Can I adjust the reading speed?
Yes. Tap the playback speed control while listening to narration. You can slow it down or speed it up.
Why is the narration not playing?
Check that your device is not on silent mode and that the volume is turned up. If the issue persists, try closing and reopening the app. If narration still doesn't work, contact us at support@reddastories.com.
What voices does Redda use?
Each language has a dedicated narrator voice. All narration is generated using studio-quality text-to-speech technology to ensure consistent, expressive reading across every story and language.
Frequently Asked Questions
Is Redda free?
Redda is free to download. Some stories are free, and additional stories are available for purchase.
Do I need an account?
No. Redda does not require an account, email address, or sign-up of any kind.
Is Redda safe for kids?
Yes. Redda has no ads, no tracking, no social features, and no user-generated content. Every story is curated and age-appropriate. Kid Mode adds an extra layer of protection by locking the app into a reading-only experience.
What languages are available?
Redda supports 28 languages: English (US), English (British), Arabic, Chinese (Simplified), Czech, Danish, Dutch, Finnish, French, German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Norwegian, Polish, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Spanish, Swedish, Tamil, Turkish, Ukrainian, and Vietnamese.
Can I use Redda offline?
Stories you've opened are cached on your device, so you can re-read them without an internet connection. Downloading new stories requires a connection.
What ages is Redda for?
Redda's library includes stories for children ages 0–12, organized by age range so you can find what fits your child.
Does Redda collect my data?
No. Redda does not require an account and does not collect personal information. Your language preferences and reading progress are stored on your device only. Read our full Privacy Policy for details.
Privacy & Safety
How does Redda protect my child's data?
Redda does not collect personal data from children or adults. There are no accounts, no tracking, and no advertising. All preferences are stored locally on your device.
What is sent to the internet?
Story content (text, images, audio) is downloaded from our servers when you open a story. No personal data is sent back. See our Privacy Policy for full details.
Is Redda COPPA compliant?
Yes. Redda is designed to comply with COPPA (U.S.) and GDPR requirements for children's data protection.
Troubleshooting
The app is crashing or running slowly
Make sure you're running the latest version of Redda and that your device's operating system is up to date. If the problem continues, try deleting and reinstalling the app, then contact us.
A story isn't loading
Check your internet connection. If you're online and the story still won't load, try closing and reopening the app. If the issue persists, let us know.
Something else isn't working
Email us at support@reddastories.com with a description of the problem and your device model. We'll get back to you.
Contact Us
Email: support@reddastories.com
We're a small team, but we read every message. Expect a reply within 48 hours.